A Proven Methodology to achieve Business Excellence - The Oliver Wight Proven Path is an implementation methodology that we have developed, based on the knowledge and experience gained working with our most successful client companies. It captures the distinctive elements of those companies that have achieved Oliver Wight Class A, our globally recognised standard of excellence, as they continue to reap the benefits of sustainable competitive advantage.
The Oliver Wight Class A Checklist for Business Excellence - Sixth Edition - Oliver Wight continues to set the standards in business excellence through the development and constant revision of the Oliver Wight Checklist to assess standards of excellence. With the launch of the Sixth Edition in 2005 the checklist range has been extended from a traditional operational focus to all business processes and all business sectors. The checklist provides an excellent framework for any organisation's Journey to Business Excellence.
Sustainable Customer Success - Our unique approach is deployed through skill and knowledge transfer, client ownership and focus on people and behaviours. Oliver Wight was founded on the principle that educated people make educated decisions. It is people from within your organisation that will ultimately ensure business excellence and drive continuous improvement thus the emphasis on knowledge transfer ensures the results you achieve are sustainable.
True Integration - The Oliver Wight Integrated Business model as shown in its simple form below. It is driven by Integrated Business Planning. This is the renowned standard for managing the business over a rolling horizon. It keeps the entire organisation on a single, agreed agenda for success. The process formally reviews the plans across the entire company on a monthly basis, seeking gaps between latest predictions and accepted goals. It has evolved from the familiar Sales and Operations Planning process to be a comprehensive process for decision making to regularly close the gap between predicted business performance and the strategic goals in the business and strategic plan.